08

2017 Consumer Confidence Report

The 2017 edition of the Hixson Utility District Consumer Confidence Report is now available. Beginning this week, the report will be mailed out to all customers over the next two months and should come with your next bill. If you would like to view the report online, it is available here.

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28

Water Quality Report 2016

Our Water Quality Report summary for the year of 2016 is now available. You can view it by clicking here. The report will also be included in our 2017 Consumer Confidence Report, which will be mailed to customers within the next couple of months.

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25

Water Main Replacements 2016

*Overall Main Replacements* *Replacements in Valleybrook* [assets/Uploads/MainReplacementsOverall-2016.jpg] [assets/Uploads/ValleybrookMains.jpg]   In order to upgrade our system, Hixson Utility District replaced several older cast iron water mains in calendar year 2016. The pipes replaced were 2.25" in diameter, and are being replaced by...

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19

Holiday Schedule

Hixson Utility District would like to wish all of our customers a Merry Christmas, and a happy and safe New Year. We would also like for everyone to be aware of our holiday schedule over the next few weeks. We are closed on the following days: Friday, December 23rd Monday, December 26th Monday, January 2nd ...

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14

Cove Lane Main Replacement

We recently started construction work on Cove Lane in Red Bank. This street is served by a smaller 2.25" water main that needs to be upgraded. Our crews will be working to install a new main. Work is scheduled to be finished by the end of January, weather permitting. Service interruptions may occur during this...

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08

Masters & E. Masters Main Replacement

Hixson Utility District will begin a project the week of August 8th to replace smaller and aging main water lines on Masters and East Masters Roads in the Valleybrook subdivision. Replacement of these lines is expected to take at least three months, depending upon weather conditions. Interruptions in service could be possible during this work. We...

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06

2016 Consumer Confidence Report

The 2016 edition of Hixson Utility District's Consumer Confidence Report is now available online. Beginning with the month of June, customers will also receive a copy of this report with their next bill. The report can be viewed online by clicking here.

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07

Old Hixson Pike Main Rehab

In recent weeks, you may have noticed road closures on Old Hixson Pike between Adams Road and Northpoint Blvd. This is part of a project to repair a main water line that runs through this area. This area contains some of the older water lines in our district, so it is important to perform this...

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14

New Bill Design Coming

Hixson Utility District has partnered with a local company to redesign the look of the bill you receive from us. The design should look familiar, but it incorporates our new logo and colors. Customers should start seeing the redesign after December 1st.

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25

Main Replacement on August Drive

Our crews are currently finishing up a project to relocate a service main line on Cloverdale Circle. We appreciate your patience while this is completed. Starting the week of September 28th, we will begin a similar project on August Drive. If you live in or drive through this area, you may experience periods of lane...

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24

Software Upgrades Are Coming

There are several upgrades planned to our computing software at the District office. This includes new billing software, which will give customers advantages such as being able to access a copy of your bill online. Another upgrade being planned will help streamline our ability to dispatch work to our field staff. This will allow for...

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16

Score of 100 on Annual State Sanitary Survey

The most recent inspection of the District's facilities in accordance with the Sanitary Survey Manual for the Community Public Water Supplies conducted by the Tennessee Department of Environment and Conservation (TDEC) resulted in the District being given a numerical rating of 100. The District is proud to be serving one of the best quality and...

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15

28th Year With No Rate Increase

The Board of Commissioners adopted its budget for the next fiscal year and decided to leave water rates unchanged. The last time Hixson water rates were increased was September 1, 1985!

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06

Water Pipes

Hixson Utility District is currently aggressively replacing older, smaller mains to maintain good water flow and reduce the maintenance required on older water mains. Please be patient if traveling in any of these areas where we are replacing water mains.

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01

Delinquency Charge

Effective July 1, 2002 when a payment is not received by the final due date, a $35 delinquency will be added to the account. This will replace our old reconnection charge of $35. Although we will continue to disconnect water for non-payment, the delinquency charge will apply when the account becomes delinquent (on the final...

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