Lead and Copper Survey

As part of the Environmental Protection Agency's (EPA) continuing Lead and Copper Rule and program, local water utilities have been asked to conduct a survey of customer plumbing materials. This survey is used to identify any infrastructure within the District that could be in need of rehabilitation and/or replacement in order to comply with the Lead and Copper Rule. 

While Hixson Utility has no water mainlines containing lead, it is possible that outdated materials may exist in customer service laterals and connections to the public water supply. These lines can be made of lead, copper, galvanized steel, or plastic. Assessing your service line material can be done by checking near the inlet valve to your home, typically located in a basement, garage, or crawl space. If determined that your lines contain lead, this does NOT mean you cannot use your water. Hixson Utility meets all state and federal water quality regulations (https://www.epa.gov/dwreginfo/lead-and-copper-rule) to mitigate interactions between pipe material and distributed water. Our most recent lead and copper program was completed in 2023; no levels of lead high enough to require action were found. If you would like to have your home's water tested by a third-party, a list of state-approved laboratories for drinking water analysis can be found here: https://www.tn.gov/content/dam/tn/environment/water/drinking-water-unit/wr_wq_dw_approved-commercial-labs.pdf.

If you have any questions regarding your home's construction or concerning the questions found on the survey, please feel free to give us a call at (423) 877-3513. 

A map of potentially affected properties, along with an FAQ with more information, can both be viewed here. Or, if you are ready to take the survey, you can click here.